EIDI offers a range of programs aimed at improving your ability to understand and manage emotional responses in groups and teams across diversity.

  • EID Leadership Development
  • EID Management
  • EID for Teams
  • EID Train-The Trainer Process
  • EID for Staff

Interested in one of them? Contact us for information about upcoming offerings or to request a private workshop. See below for more detailed information.


EID Leadership Development

Leading with Emotional Intelligence and Diversity
A key skill for leaders is the ability to effectively guide the organization others in a pluralistic environment and build work environments that leverage the potential of differences.  This is especially critical on today’s diverse workplace where, all too often, differences result in disruption, misunderstanding, conflict and lost opportunities.  Emotional Intelligence is widely acknowledged as a critical component of leadership effectiveness. However, additional dimensions of Emotional Intelligence are required to bridge the complex differences that exist between human beings in diverse environments. This development program presents a new paradigm of the critical intersection of Emotional Intelligence and Diversity and gives leaders the knowledge and tools to build harmonious, engaging and productive organizations.

Objectives:

  • Gain an understanding of the role of Emotional Intelligence in dealing with diversity
  • Assess selves in Emotional Intelligence and Diversity competencies
  • Gain insight about own values, beliefs and biases
  • Learn methods to manage emotions triggered by differences
  • Gain knowledge about cultural differences and others’ values
  • Develop strategies for building inclusive, harmonious and productive organizations

EID Management

Building an Environment of Harmony not Discord
Managers play a key role in leading their work units and building work environments of inclusion and engagement in order to achieve the organization’s goal. This is even more critical in today’s diverse workplaces where differences that bring the potential of creativity and energy can also bring disruption, conflict and discord. Emotional Intelligence is called for to leverage the energy of diversity and manage the powerful emotions that often emerge. This session gives managers the awareness, concepts and tools to build emotionally intelligent work places that get the best from all staff.

Objectives:

  • Gain an understanding of the role of Emotional Intelligence in dealing with diversity
  • Assess selves in Emotional Intelligence and Diversity competencies
  • Gain insight about own values, beliefs and biases
  • Learn methods to manage emotions triggered by differences
  • Gain knowledge about cultural differences and others’ values
  • Develop strategies for building inclusive, harmonious and productive work units

EID for Teams

Building Teams the EID Way: Leveraging Spirit, Energy and Purpose for Desired Outcomes
Emotions are the wondrous source of energy behind engagement, productivity and dedication. But they can also be the source of discord and disengagement. Emotional Intelligence is a critical competence needed to intentionally channel emotional energy in a positive way in order to communicate effectively. This is especially so in today’s pluralistic work teams where multiple values are often at odds, where norms vary and where differences may lead to miscommunication, conflict and lost productivity. This session will share a model and tools for building the Emotional Intelligence necessary for being successful in working with the complexity and opportunity diversity brings. Team leaders and members will gain conceptual information and practical tools for effective communication across differences, and for building an environment of collaboration and inclusion.

Objectives:

  • Gain an understanding of the role of Emotional Intelligence in dealing with diversity
  • Assess selves in Emotional Intelligence and Diversity competencies
  • Gain insight about own values, beliefs and biases
  • Learn methods to manage emotions triggered by differences
  • Gain knowledge about cultural differences and others’ values
  • Develop strategies for building inclusive, harmonious and productive work units

EID Train-The Trainer Process

Emotional Intelligence and Diversity: Train the Trainer Process
Emotional Intelligence is widely acknowledged as a critical component of interpersonal and professional effectiveness. Additional dimensions of Emotional Intelligence are required to bridge the complex differences that exist between human beings in pluralistic work environments. This training program presents a new paradigm of the critical intersection between Emotional Intelligence and Diversity. It also gives participants processes and tools to conduct training and lead others in developing competence in the four aspects of Emotional Intelligence and Diversity. As a result, participants can understand and leverage the power of emotions to increase personal satisfaction and professional effectiveness.

Objectives:

  • Gain an understanding of the role of Emotional Intelligence as an aspect of personal empowerment and professional effectiveness
  • Assess selves in Emotional Intelligence competencies
  • Gain insight about own values, beliefs and biases
  • Learn methods to manage emotions triggered by differences
  • Gain knowledge about the range of cultural differences and others’ values and how they play out in different events
  • Develop strategies for building inclusive, harmonious and productive relationships
  • Gain tools and activities to help others develop emotional intelligence and diversity

EID for Staff

Taking the Difficult out of Difference
Diversity brings a dynamic potential for creativity and energy. It also brings the possibility for discord when differences in values, background, language and approach clash. At times like these, the result can be miscommunication, conflict and diminished productivity. Emotional Intelligence is called for to channel the emotional energy that emerges order to deal with differences in a positive way. This session will share a model and tools for building the Emotional Intelligence necessary for being successful in working with the complexity and opportunity diversity brings. Participants will gain conceptual information and practical tools for effective communication across differences, and for building environments of collaboration and inclusion.

Objectives:

  • Gain an understanding of the role of Emotional Intelligence in dealing with diversity
  • Gain a model of the four components of Emotional Intelligence and Diversity and their application for professional success
  • Assess selves in Emotional Intelligence and Diversity competencies
  • Gain insight about the values, beliefs and biases that guide your work
  • Learn methods to manage emotions triggered by differences
  • Gain knowledge about cultural differences and others’ values
  • Develop strategies for building inclusive, harmonious and productive relationships and work groups