Emotional responses are often at the heart of interpersonal and organizational roadblocks to diversity culture change. This certificate program applies the concepts of emotional intelligence to address the essential challenge of diversity: dealing with feelings that emerge when differences meet. It will provide skills that are much needed in today’s world, where divisiveness and polarization call for a counterpoint based in respect, empathy, and compassion. You will have the opportunity to learn about the specific aspects of emotional intelligence critical for success in diverse environments, and how they shape both personal and professional behavior. The end result is not only your own growth, but the ability to facilitate the professional growth of others as well. Click here for more details and to register.
This session gives participants an opportunity to explore the concepts and research related to unconscious bias and to identify and understand both their own personal areas of bias as well as biases that exist within their organization. Participants will learn tools for reducing bias by understanding and increasingemotional intelligence in the areas of affirmative introspection, self-governance, intercultural literacy and social architecting.
Emotional Intelligence is widely acknowledged as a critical component of interpersonal and professional effectiveness. However, additional dimensions of Emotional Intelligence are required to bridge the complex differences that exist between human beings in today’s global organizations. This program presents a new model of Emotional Intelligence and Diversity and gives participants an opportunity to gain insight, skills and tools to build cohesive and productive relationships and leverage the power of emotions to increase effectiveness.
Discussions about differences can be difficult, no matter how well intended we are. Unacknowledged bias, preconceived notions, and emotions such as fear can block communication. Using three core conceptual models (Contact Theory, Emotional Intelligence, and Stereotype Threat), this interactive workshop will offer useful tools and guide you through self-awareness exercises and challenging dialogues about real-life cross-cultural issues.
Gaining maximum advantage from diversity requires much more than training. This workshop will help participants apply with the seven steps necessary to engage others in meaningful culture change and to develop a strategy for creating a culture of inclusion. Participants will have the opportunity to apply an approach to getting buy-in at all levels of the organization, learn to develop a productive diversity task force/council, gain keys for designing effective diversity training that is based on both awareness and skills, develop clear evaluation and measurement techniques and processes, and gain experience designing a change initiative.
Most work in organizations is accomplished through teams and success depends on the cohesion, communication and effectiveness of those teams. In today’s diverse work environments, differences bring great potential for creativity and engagement. However, those same differences can also sow the seeds of powerful emotions that lead to frustration, discord, miscommunication that disrupt effectiveness. This workshop presents a new paradigm of Emotional Intelligence and Diversity and gives those working with diverse work groups the insight, skills and tools to build cohesive teams that make the most effective use of differences and leverage the power of emotions to increase effectiveness.
Come hear Lee and Anita discuss diversity trends and implications as featured guests on this panel at the 89th Annual American Association of Airport Executives Conference and Expo.
The majority has become the minority in the United States. According to the U.S. Census Bureau, as of 2014, over 50% of all children under the age of 5 years old were considered a minority. This is the workforce of our future. So how can airports prepare to meet this challenge of a minority as majority workforce? Join us for a town hall forum with other AAAE members and airport executives, as well as diversity experts and university representatives, to discuss what a diverse workforce means, why diversity is important, how to start planning for the future and why the future is now with regard to airport diversity programs.
EIDI's Jorge will be speaking on the power of Emotional Intelligence. His presentation is entitled: "Emotional Intelligence Leadership for the Young Hispanic Corporate Achievers". Register for the conference to hear his powerful message about the need to employ Emotional Intelligence.
Labels, bias and politics often present opportunities for hot issues to emerge. When discussions get heated, we often get emotionally hijacked, polarizing people and losing effectiveness. This session, based on the presenters model of Emotional Intelligence and Diversity, gives you approaches and tools for maintaining your effectiveness when dealing with hot issues.