Jul
17
to Jul 19

From Unconscious Bias to Emotional Intelligence: Personal and Organizational Transitions

  • Summer Institute for Intercultural Communication (map)
  • Google Calendar ICS

This session gives participants an opportunity to explore the concepts and research related to unconscious bias and  to identify and understand both their own personal areas of bias as well as biases that exist within their organization.   Participants will learn tools for reducing bias by understanding and increasingemotional intelligence in the areas of affirmative introspection, self-governance, intercultural literacy and social architecting. 

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Jul
17
to Jul 21

Emotional Intelligence and Diversity

  • Summer Institute for Intercultural Communication (map)
  • Google Calendar ICS

Emotional Intelligence is widely acknowledged as a critical component of interpersonal and professional effectiveness. However, additional dimensions of Emotional Intelligence are required to bridge the complex differences that exist between human beings in today’s global organizations. This program presents a new model of Emotional Intelligence and Diversity and gives participants an opportunity to gain insight, skills and tools to build cohesive and productive relationships and leverage the power of emotions to increase effectiveness.

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Jul
12
to Jul 13

Defining, Developing, and Defusing Difficult Dialogues

  • Summer Institute for Intercultural Communication (map)
  • Google Calendar ICS

Discussions about differences can be difficult, no matter how well intended we are. Unacknowledged bias, preconceived notions, and emotions such as fear can block communication. Using three core conceptual models (Contact Theory, Emotional Intelligence, and Stereotype Threat), this interactive workshop will offer useful tools and guide you through self-awareness exercises and challenging dialogues about real-life cross-cultural issues.

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Workforce of the Future: Why Diversity Matters
May
8
3:30 PM15:30

Workforce of the Future: Why Diversity Matters

  • Long Beach Convention and Entertainment Center (map)
  • Google Calendar ICS

Come hear Lee and Anita discuss diversity trends and implications as featured guests on this panel at the 89th Annual American Association of Airport Executives Conference and Expo.

The majority has become the minority in the United States. According to the U.S. Census Bureau, as of 2014, over 50% of all children under the age of 5 years old were considered a minority. This is the workforce of our future. So how can airports prepare to meet this challenge of a minority as majority workforce? Join us for a town hall forum with other AAAE members and airport executives, as well as diversity experts and university representatives, to discuss what a diverse workforce means, why diversity is important, how to start planning for the future and why the future is now with regard to airport diversity programs.  

 

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Mar
14
to Mar 16

Diversity as a Strategic Change Process

  • Winter Institute for Intercultural Communication (map)
  • Google Calendar ICS

Gaining maximum advantage from diversity requires much more than training.  This workshop will help participants apply with the seven steps necessary to engage others in meaningful culture change and to develop a strategy for creating a culture of inclusion. Participants will have the opportunity to apply an approach to getting buy-in at all levels of the organization, learn to develop a productive diversity task force/council, gain keys for designing effective diversity training that is based on both awareness and skills, develop clear evaluation and measurement techniques and processes, and gain experience designing a change initiative.

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Mar
14
to Mar 16

Emotional Intelligence and Diversity for Teams

  • Winter Institute for Intercultural Communication (map)
  • Google Calendar ICS

Most work in organizations is accomplished through teams and success depends on the cohesion, communication and effectiveness of those teams. In today’s diverse work environments, differences bring great potential for creativity and engagement.  However, those same differences can also sow the seeds of powerful emotions that lead to frustration, discord, miscommunication that disrupt effectiveness. This workshop presents a new paradigm of Emotional Intelligence and Diversity and gives those working with diverse work groups the insight, skills and tools to build cohesive teams that make the most effective use of differences and leverage the power of emotions to increase effectiveness.

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Dec
21
8:00 AM08:00

Emotional Intelligence and Diversity for Keeping Your Cool when Dealing with Hot Issues

  • Diversity Leadership Alliance (map)
  • Google Calendar ICS

Labels, bias and politics often present opportunities for hot issues to emerge.  When discussions get heated, we often get emotionally hijacked, polarizing people and losing effectiveness.  This session, based on the presenters model of Emotional Intelligence and Diversity, gives you approaches and tools for maintaining your effectiveness when dealing with hot issues.

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