October 26, 2019

EIDI offers suggestions in Outlook magazine that can help improve client interactions

October 26, 2019/ Lee Gardenswartz

We were honored to have Acura’s Outlook magazine ask us about our take on improving client interactions through emotional intelligence. Check out the article below.

EIDI

Emotions drive behavior and provide the spark that energizes life and work. They can bring magic or misery. Despite their power, organizations frequently discount and dismiss them. In the face of increasing diversity, where differences stimulate strong emotional responses, it is imperative that organizations capitalize on this powerful source of motivation.

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