Discussions about differences can be difficult, no matter how well intended we are. Unacknowledged bias, preconceived notions, and emotions such as fear can block communication. Using three core conceptual models (Contact Theory, Emotional Intelligence, and Stereotype Threat), this interactive workshop will offer useful tools and guide you through self-awareness exercises and challenging dialogues about real-life cross-cultural issues.
Emotional Intelligence is widely acknowledged as a critical component of interpersonal and professional effectiveness. However, additional dimensions of Emotional Intelligence are required to bridge the complex differences that exist between human beings in today’s global organizations. This program presents a new model of Emotional Intelligence and Diversity and gives participants an opportunity to gain insight, skills and tools to build cohesive and productive relationships and leverage the power of emotions to increase effectiveness.
This session gives participants an opportunity to explore the concepts and research related to unconscious bias and to identify and understand both their own personal areas of bias as well as biases that exist within their organization. Participants will learn tools for reducing bias by understanding and increasingemotional intelligence in the areas of affirmative introspection, self-governance, intercultural literacy and social architecting.
Gaining maximum advantage from diversity requires much more than training. This workshop will help participants apply with the seven steps necessary to engage others in meaningful culture change and to develop a strategy for creating a culture of inclusion. Participants will have the opportunity to apply an approach to getting buy-in at all levels of the organization, learn to develop a productive diversity task force/council, gain keys for designing effective diversity training that is based on both awareness and skills, develop clear evaluation and measurement techniques and processes, and gain experience designing a change initiative.
Most work in organizations is accomplished through teams and success depends on the cohesion, communication and effectiveness of those teams. In today’s diverse work environments, differences bring great potential for creativity and engagement. However, those same differences can also sow the seeds of powerful emotions that lead to frustration, discord, miscommunication that disrupt effectiveness. This workshop presents a new paradigm of Emotional Intelligence and Diversity and gives those working with diverse work groups the insight, skills and tools to build cohesive teams that make the most effective use of differences and leverage the power of emotions to increase effectiveness.
Labels, bias and politics often present opportunities for hot issues to emerge. When discussions get heated, we often get emotionally hijacked, polarizing people and losing effectiveness. This session, based on the presenters model of Emotional Intelligence and Diversity, gives you approaches and tools for maintaining your effectiveness when dealing with hot issues.