Interview mit Lee Gardenswartz und Anita Rowe, führende Consultants und Autoren auf dem Gebiet Diversity Management aus den USA (Juni 2010)

1. Wo seht Ihr Unterschiede im Umgang mit Diversity zwischen den USA und Europa?

Anita: Die Menschen gehen mit Unterschieden ganz ähnlich um. Manchmal ist es exotisch und anregend, in anderen Situationen kann es uns ängstigen und frustrieren. Was sich unterscheidet ist, welche Dimensionen eine wichtige Rolle spielen. . ...(read more)

Emotional Intelligence and Diversity -
A Model for Differences in the Workplace

Scholars and practitioners alike have studied and applied the principles of emotional intelligence (EI) and diversity in leadership and organizational performance extensively in the past decade. The e emotional intelligence and diversity model presented in this Practitioners’ Corner merges the two organizational disciplines to leverage a synergy that practitioners can create when they apply the principles of EI and diversity together. ...(read more)

Why you should read Emotional Intelligence for Managing Results in a Diverse World

Feelings and emotions affect how people perform their jobs, of course, and shape the tenor of their workplaces. The impact and applicability of emotional intelligence (EI) at work is well established. If you’re ready for a more focused treatment, Lee Gardenswartz, Jorge Cherbosque and Anita Rowe offer this manual about the use of EI in working with and managing all kinds of people. ...(read more)

En Español: Ideas Fundamentales

• Necesita inteligencia emocional para alcanzar el éxito en los lugares diversos de trabajo de hoy en día.

• Si no las maneja adecuadamente, sus emociones le causarán problemas en el trabajo y en casa.

• Sus emociones dictan la manera en que usted reacciona ante las personas que son diferentes ...(read more)

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth About Soft Skills

While human beings function on both rational and emotional levels, emotions are at the heart of employee energy, commitment and motivation. The need to deal with feelings is even more critical in today’s diverse work world for managers who are bombarded daily with differences in areas such as values, language, behaviors, preferences and norms...(read more)

Understanding Emotions helps us build relationships at work and home

HR introduces "Emotional Intelligence" class

If you keep up with self-improvement, you've probably heard the term "emotional intelligence." It's a popular topic in books and talk shows. The concept has proven helpful in the business world and now Shands is offering training to promote emotional awareness at work.

According to the Emotional Intelligence and Diversity Institute, based in Los Angeles, while human beings...(read more)

Diversity Central

Series: Emotional Intelligence and Diversity: A Transformational Process for Professional Success and Effectiveness

Article 1 Emotional Intelligence and Diversity: What It Is and Why It Matters to You and Your Professional Success
Article 2 Affirmative Introspection: Looking Inside for a Pat on the Back and a Kick in the Pants
Article 3 Self-Governance: Managing Your Emotions so They Don’t Sabotage You ...(read more)

Emotional Intelligence for Managing Results in a Diverse World
The Hard Truth About Soft Skills in the Workplace

By Lee Gardenswartz, Jorge Cherbosque, Anita Rowe

What is Emotional Intelligence (EI) and why is it getting more ...(read more)

A Transformational Process for Professional Success and Personal Effectiveness

EID is a system that emphasizes managing emotions effectively in a world of differences.

A recently published article about Emotional Intelligence in Your Diverse Workplace in the American Society for Training & Development

Podcast is also available for download here

From the Publisher:

EQ Competencies In an ever more globalized workplace ”where confronting generational, cultural, language, and behavioral differences occurs every hour of ...(read more)

Diversity at the University of California in Los Angeles

With every one of Jorge´s training classes - no matter the size he enters the room in his usual manner, ...(read more)

Diversity Matters

When emotions manage us and we´re not "emotionally intelligent," today´s increasingly complex and diverse world can be even harder to navigate. On this episode of Diversity Matters®, ...(read more)